Meri Sadak

Discover Meri Sadak, a vital application designed to serve as an interactive platform for public engagement and the resolution of road-related grievances, especially for roads developed under the Pradhan Mantri Gram Sadak Yojana (PMGSY) initiative and others not covered by PMGSY. With this app, users have the power to report any concerns about road construction pace, quality, and associated land disputes. The unique feature allows uploading photographic evidence directly alongside the complaint.

With a focus on user empowerment and convenience, the platform has undergone a significant revamp, presenting an improved user interface that enhances the experience. Users can conveniently lodge complaints both onsite and offsite and effortlessly track the progress. This feature ensures that issues are not just submitted, but also followed through until resolution.

Leverage the ability to recommend PMGSY roads based on precise location, district, block, village, or habitation details – a tool that simplifies and personalizes engagements with road infrastructure in the area. Stay informed with an interactive Citizen section showcasing roads that are newly connected, upgraded, completed, or in the pipeline within the locality. It facilitates easy submission of complaints regarding these roads.

Should users be unsatisfied with the response to their complaint, there is a provision to reopen the issue within a 10-day window, ensuring that voices remain heard and concerns are promptly addressed.

Additional utilities include comprehensive guidance on identifying PMGSY roads and a convenient 'Find Nearby PMGSY Road' feature. For support and accountability, detailed contact information for the responsible officials is displayed, empowering users with the right contacts for any necessary follow-up.

Enhancing the user profile on the platform is now smoother, giving a more personalized interaction. Choose to take part in this responsive and transparent approach to road infrastructure management, and contribute to the improvement of road conditions in the locality.